How to solve DNS server not responding problem using third party DNS service?

When users encounter the “DNS server not responding” error, it typically indicates an issue with the default DNS server assigned by the internet service provider (ISP). This error prevents users from accessing websites and online services, causing frustration. A reliable solution to this problem is to switch to third-party DNS services. Third-party DNS providers offer faster, more secure, and more reliable alternatives to the default ISP DNS servers. By using third-party DNS services, users can often resolve the "DNS server not responding" issue, improving both browsing speed and network security. In this article, we will explore how third-party DNS services work, their benefits, and the step-by-step process for configuring them.

Understanding the DNS Server Not Responding Error

Before diving into how third-party DNS services can resolve this issue, it is important to understand the underlying problem. DNS, or Domain Name System, is a system that translates human-readable domain names (like www.example.com) into machine-readable IP addresses. This process is crucial for accessing websites on the internet.

When you type a website address into your browser, your device sends a request to a DNS server to retrieve the corresponding IP address. If the DNS server is unresponsive or slow, you may encounter the “DNS server not responding” error. This issue can occur for various reasons, including problems with the local network, ISP DNS servers, or misconfigured DNS settings on your device.

Switching to a third-party DNS service can address these issues by providing a more stable and efficient DNS infrastructure. Third-party DNS servers are generally more reliable and can bypass issues with your ISP’s DNS server.

What Are Third-Party DNS Services?

Third-party DNS services are alternative DNS providers that offer domain name resolution outside of the default ISP DNS servers. These services provide several advantages over the standard DNS servers provided by most ISPs, including better performance, enhanced security, and more customization options.

Some of the most popular third-party DNS providers include those focused on performance and security. These services usually offer features like faster resolution times, protection against phishing attacks, and more robust handling of DNS queries. Additionally, many third-party DNS services are free to use, making them an accessible option for most users.

Benefits of Using Third-Party DNS Services

Switching to a third-party DNS service can offer multiple benefits, particularly when dealing with the "DNS server not responding" error.

1. Improved Speed and Performance

Third-party DNS servers are often faster than ISP DNS servers. They use optimized networks and infrastructure to provide quicker domain resolution, leading to faster page loads and improved browsing performance.

2. Increased Reliability

ISP DNS servers can sometimes be unreliable or prone to outages. Third-party DNS services often offer greater reliability, with servers strategically placed in multiple locations worldwide to ensure uptime.

3. Enhanced Security

Many third-party DNS services include advanced security features like protection against malware, phishing attacks, and DNS spoofing. These features help secure your online activities and prevent malicious websites from compromising your system.

4. Better Privacy

Some third-party DNS services focus on privacy by not logging your browsing activities or selling your data to third parties. This provides greater privacy compared to using an ISP’s DNS service, which may track your browsing habits for advertising purposes.

5. Customization Options

Third-party DNS services often allow users to configure settings according to their needs. You can customize features such as filtering content, blocking specific websites, or enabling additional security measures.

Step-by-Step Guide to Setting Up Third-Party DNS Services

Now that we have a better understanding of third-party DNS services and their benefits, let’s explore how to configure them to solve the "DNS server not responding" issue.

1. Choose a Third-Party DNS Provider

The first step is to choose a third-party DNS provider. There are several options available, and some of the most popular ones are:

- Performance-focused providers: These offer faster browsing speeds by optimizing DNS resolution. They typically have global server networks for faster responses.

- Security-focused providers: These providers protect users from malicious sites and phishing attacks. They often include advanced features like malware filtering.

- Privacy-focused providers: These services prioritize user privacy by minimizing data collection and not tracking browsing history.

2. Find the DNS Server Addresses

Once you’ve selected a third-party DNS provider, obtain their DNS server addresses. Most DNS providers will list their primary and secondary DNS server IP addresses on their website or in their documentation.

3. Configure DNS Settings on Your Device

To switch to a third-party DNS service, you need to change your device’s DNS settings. Here are the general steps for configuring DNS on Windows, macOS, and mobile devices:

- Windows:

1. Open the Control Panel and go to "Network and Sharing Center."

2. Click "Change adapter settings" on the left.

3. Right-click your active network connection and select "Properties."

4. Click on "Internet Protocol Version 4 (TCP/IPv4)" and then select "Use the following DNS server addresses."

5. Enter the primary and secondary DNS server addresses provided by your third-party DNS provider.

6. Click "OK" to save your changes.

- macOS:

1. Open "System Preferences" and select "Network."

2. Select your active network connection and click "Advanced."

3. Go to the "DNS" tab and click the "+" button to add the DNS server addresses.

4. Enter the primary and secondary DNS server addresses.

5. Click "OK" to apply the changes.

- Mobile Devices (iOS and Android):

On mobile devices, the process may vary slightly. In general, navigate to the Wi-Fi settings, select your network, and modify the DNS settings by entering the primary and secondary DNS server addresses.

4. Test the New DNS Configuration

After configuring the new DNS settings, test the connection by visiting several websites to ensure that they load correctly and quickly. You can also use online tools to check your DNS speed and reliability.

Troubleshooting DNS Server Not Responding Issues

If the "DNS server not responding" error persists after switching to a third-party DNS service, here are some troubleshooting tips:

1. Check Your Internet Connection

Ensure that your device is properly connected to the internet. Sometimes, connectivity issues can trigger DNS errors.

2. Verify DNS Settings

Double-check that you have correctly entered the DNS server addresses. Even a small mistake can prevent the DNS resolution process from working.

3. Flush DNS Cache

Sometimes, cached DNS records can cause issues. To resolve this, clear the DNS cache on your device or router.

4. Restart Your Router

Restarting your router can help resolve any temporary issues with the network or DNS configuration.

5. Contact Your DNS Provider

If the problem persists, contact your third-party DNS provider’s support team. They may be able to diagnose and resolve the issue on their end.

The “DNS server not responding” issue is a common problem that can disrupt your internet experience. By switching to a third-party DNS service, you can often resolve this issue while also improving the speed, reliability, and security of your internet connection. With the step-by-step guide provided above, you can easily configure third-party DNS services on your device and enjoy a smoother, more secure browsing experience.