Solve Your Usage Problems
You can search for answers to your questions here, or contact customer service
Will I get an invoice? What currency is PYProxy using?
Yes, we will generate a receipt after each order is successfully paid, you can claim it by
yourself;All prices we publish online are in USD.
Can I use PYProxy without purchasing a monthly data plan?
Yes, it is also possible not to purchase a monthly based payment plan. You can contact a dedicated
account manager to customize the volume of data and duration of the package that you use to meet
your business needs.
How are Residential Proxies billed?
Residential Proxies are charged according to traffic/time limit. After purchasing a package, the
traffic will be credited to the account in real time, and the residual traffic will be automatically
cleared when the traffic expires.
How do ISP Proxies charge?
ISP Proxies charge according to the number of IPs and the time limit. User can exclusively use the
static ISP proxies within the time limit.
How is the S5 Proxies billed?
After successfully connecting to the proxy in the PY Proxy Manager, it is counted as one consumption
from the successful connection to the proxy IP becomes invalid, and it is charged according to the
number of consumed IPs.
What payment methods does PYProxy accept?
We accept WeChat payment, PayPal, Visa, Credit Card, Paymentwall and other payment methods. For
other payment methods, please contact the account manager.
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